Delivery and Services
We pride ourselves in our customer service. Our brand office was recognized for excellence customer service
At www.johnsonfitness.com.my, your satisfaction is our ultimate goal. If you received items not up to your satisfaction, please fill up the mulfunction reports or call TOLL FREE : 1300 88 0558 ( Monday to Friday, 9.00 am to 6.00 pm, Saturday 9am - 3pm) for resolution of your problem.
If there is any defect on the purchase commodity, please return immediately within 7 days from the date of delivery. The integrity returns (including the original packaging and accessories) if exceeds the time limit has not return shall be deemed no complaint. Our company reserves the rights not to comply any refund of redemption if request is made after 7 days of cooling period.Most items in original condition may be returned* within 7 days from the date of delievry for a full merchandise refund* except shipping fee.
*Subject to cancelation & refund policy.
1. Toll Free Line
In case service is necessary, you can either call us directly at 1300-88-0558 or your retail outlet where you purchased your product. We guarantee fast, friendly and competent service.
2. Insurance
331 policy ( 3 hrs quick response, within 3 days* maintenance in 1 time )
3. Extensive Warranty
10 years warranty for motor of treadmills
4. Free consultancy of fitness environment.